Thank you for visiting the website for QCi Assessment.

QCi is the owner of the global Customer Management scorecard – CMAT ^TM

Owned by Ogilvy, it is managed and operated by The Customer Framework.

CMAT is now fully integrated into The Customer Framework portfolio and plays an integral part in helping large organisations all over the world rapidly identify opportunities to increase revenue and reduce cost in their Customer Management operations and, vitally, to help them realise the benefit, often in stunningly short timescales.

Please click here to go directly to the website for The Customer Framework where you will find everything you need to know about CMAT and the complementary tools and methodologies  that comprise The Customer Framework.